Setting Standards in Record Retrieval

Our approach is simple. We provide an aggressive program of action designed by medical professionals with sophisticated knowledge of the litigation process. We work with our clients to handle even the most difficult deadline and logistical problems.

A recent survey confirmed that responsive customer service is one of our clients’ primary criteria when selecting a record retrieval vendor.  With that in mind, MRC assigns the highest priority to courteous and effective communication. We quickly and accurately obtain pertinent records including medical, billing, academic, social security, employment and others.

In-House Legal Expertise

MRC’s clients benefit from specialized expertise and dedicated attention through Record Retrieval Client Liaisons (CL’s).  CL’s are qualified paralegals who maintain current knowledge of state regulations and HIPAA.  MRC’s Record Retrieval staff also includes attorneys and nurse consultants with in-depth knowledge of litigation discovery processes. Solution oriented, we have successfully obtained records in every state in the United States – and also internationally!

Efficiency Through Cost Sharing

In response to litigation industry trends towards cost-containment and efficiency, MRC has developed record retrieval cost-sharing solutions that offer substantial savings to both co-defense and plaintiff counsels.  We have invested in technology that allows clients to place record orders and track progress online.  Once records are received, they are scanned, uploaded, and viewable in a matter of hours.

Advantages:

• An experienced MRC Client Liaison oversees each record retrieval project and serves as the main point of contact with the client
• High rate of return in obtaining requested records
• Delivery ahead of industry standard
• Research and identification of additional providers to ensure complete records
• Records viewable and searchable online 24/7
• Online record retrieval status reports and order placement available 24/7
• Simplified, competitive fee structure, with options for cost-sharing

Throughout the process, you’ll find the MRC team responsive to your needs. You can rely on us to keep you informed in a timely manner every step of the way. Our record retrieval department of team players prides itself in meeting and exceeding client expectations.