MRC works with HCC Management Consultants as well as directly with healthcare plans to collect patient charts for coding audit, data validation, and reimbursement audit initiatives.
MRC collects records via multiple methods, including:
- Fax/Mail Back
- Electronic Document Retrieval
- On-Site Scanning
All chart retrieval projects are overseen by a dedicated project manager experienced in records collection. MRC places a high degree of importance on maintaining professional, positive relationships with the provider offices from which we request records.
When comparing chart retrieval vendors, MRC stands out for the value-added aspects of our service, including:
- Coordination of record transfer via secure FTP transfer
- Database of 100,000+ record custodians with whom MRC has prior professional relationships, leading to quicker response and turnaround time
- Provider information confirmed through subscription databases to ensure requests are issued to current, correct locations