For clinical studies and validation of safety data, MRC coordinates cost effective, accurate and quality-driven chart retrieval according to detailed, client-directed protocol. Each record request to a medical provider is accompanied by a detailed scope of records, ensuring that only relevant records are retrieved and processed.

All chart retrieval projects are overseen by a dedicated project manager experienced in records collection. MRC places a high degree of importance on maintaining professional, positive relationships with the provider offices from which we request records.

MRC collects records via multiple methods, including:

• Fax/Mail Back
• Electronic Document Retrieval
• On-Site Scanning

When comparing chart retrieval vendors, MRC stands out for the value-added aspects of our service, including:

• Coordination of record transfer via secure FTP transfer
• Database of 100,000+ record custodians with whom MRC has prior professional relationships, leading to quicker response and turnaround time
• Clients can place orders, track MRC’s collection efforts, view and download records electronically from WiseFiles
• Provider information confirmed through subscription databases to ensure requests are issued to current, correct locations